Engaging Your Employees and Customers
Signs of Client Engagement Problems
-You are unsure if you are meeting your clients' needs
-Customer base getting smaller as your competitors grow
-Unsure what path to take to grow your business
Signs of Employee Engagement Problems
-Low morale
-No accountability
-Employees who hate change
-Tensions boil over whenever people want to be heard
Signs of Lack of an Employee Development System
-Employee problems that repeat often (example=chronically late employees)
-High turnover rate
-Difficulty finding qualified employees to promote
-"We've always done it this way"
-Relying on new employees to bring in new skills and knowledge
RGC Specializes in implementation of:
-Continuous Improvement
-Policy and Procedure Development
-Performance Review Processes and Employee Development
-Effective Employee Orientation
-Getting the most out of your Resources (time, space, people)
-Improving Communication Channels
-Process Analysis
-Decision Making Strategies
-Leadership Development