About RGC

RGC was founded in 2017 to help businesses, not just survive, but thrive. Dr. Lisa Miller brings a vast history with workforce, boards, strategic planning, and stakeholder engagement. This experience, combined with operational excellence and value stream concepts brings a new perspective to your business and the value that it brings to the marketplace. Since opening, RGC has worked with business owners, CEOs, Presidents and entrepreneurs to help them find value in their company that they were missing. A new perspective on your challenges can open up opportunities and potential that can smooth out your operation and take you to the next level. 

 -PhD in Organizational Leadership and Learning

-Clinical Doctorate of Physical Therapy

-Published Research on Stakeholder Engagement, Faculty Governance, Student Retention

-Founder of RGC

 WORKFORCE And TRAINING Experience

-Executive Director of NWPA Job Connect for nearly 4 years

-12 Years Assistant Professor

-Experience As Assistant Vice President of Academic Affairs

-Assessment and Planning, Accreditation and Experience With MSCHE Standards

-Erie County Community College: Plan development and submission to the state for original approval

-Erie County Career Pathways Alliance Leadership Team

-Prior Member of Pennsylvania Workforce Development Association Board

-State WDB Committee Member Previously: Healthcare, Apprenticeship +CTE

-Clarion County Healthcare Consortium

-NWPA Comprehensive Economic Development Strategy (CEDS) Workforce Committee 

-Erie Regional Chamber and Growth Partnership LEAD Team

Meeting Facilitation

-Post-Merger Integration Facilitation

-Strategic Planning Workshops

-Entrepreneur Strategy Workshops

-Records Management Tool Deployed to over 60 businesses

-Executed on Stakeholder Engagement Meetings for Community College Plan

-Renaissance Center City Within A City Organizer

-COVID Business Resource Groups:  Connected them when they were isolated and in need of resources

One-On-One Business Owner Consulting

-Athena Powerlink Panelist, Strategy: Donato’s Pizza, Presque Isle Printing

-Erie Innovation District, Secure Erie Accelerator Business, FIRE Accelerator Mentor

-Private Clients: Adding lines of service, Adding new locations, Connecting with resources 

Operational Excellence

-Value Stream

-Current and Future State Reality Trees

-Breaking Free from “We’ve Always Done It That Way”

-Creating capacity for market expansion

Strategic Planning

-Organizing and tracking data 

-Stakeholder engagement including Board of Trustees

-Improved Decision Making and Resource Allocation

-For-profits and Nonprofits in the Erie region to better link their Board of Directors to their strategic plan and to improve visibility of their goals to all of their stakeholders

 -For-Profits: Retail, Construction, Petroleum, Manufacturing, Business Services, Food Production, Food Distribution, Food Retail 

-Non-Profits: Higher education, Healthcare, Human Services, Civic Organizations

-Community Reinvestment Act (CRA) Stakeholder Meeting Facilitation: Facilitated two workshops with PA CareerLink®, Federal Reserve Bank, FDIC and Office of Disability Employment and local bank representatives. Advancing banking career pathway access, highlighting services for the unbanked and underbanked, and collaboration on banking education opportunities across the NWPA region. 

-Webinar Panelist: Modernizing The Workforce System, Hosted Online By Thomas P. Miller and Associates May 17 2023. A look at the state of workforce and how training needs have changed in recent years and are being met. Represented the NWPA Job Connect Workforce Development Board as the Executive Director of the Board. 

-Cohort Workshop on Funding Pitches, Strategy and Resources Secure Erie Accelerator 2019, 2020

-You Can’t Get Bigger Until You Get Better For Nonprofits February 2020

-RGC Records Management Tool: Athena, Erie Regional Chamber, Corry Chamber, NPP 2020

-RGC Discussion Groups: Nonprofit, Healthcare, For-Profit March 2020-February 2020

-Employee Engagement In Times Of Employee Shortages,Corry Chamber, 2021

-Viewfinder for Business, A Soul Collage Collaboration May 2021

-Journal Publication: Published in the August 2018 edition of the Community College Journal of Research and Practice. Level of Decision Making, Perceived Influence and Perceived Satisfaction of Faculty and their Influence on Student Retention in Community Colleges. https://doi.org/10.1080/10668926.2018.1504700

-Conference Presentation: Presented at the Consortium for Student Retention Data Exchange (CSRDE) National Symposium on Student Retention of Oklahoma University, November 2017, Destin, FL